An international fashion retailer realized it needed to leverage the expertise of a lead implementation partner to quickly and efficiently reinstall its Merchandise Financial Planning system, which was far too complex for the company’s small planning team. The retailer selected Cognira as its implementation partner. Cognira’s team of professional services took an iterative approach to deploying the solution, which allowed the retailer’s users to understand the solution’s capabilities throughout the process. This gave the team the ability to make appropriate adjustments to the MFP solution prior to completing the build phase.
Cognira designed a multi-channel implementation that included unique measures for off-price merchandise. A common balance set across retail stores and the company’s direct-to-consumer business provided a single version of inventory. Since the retailer has a limited number of planners on staff, the planning process for the retailer’s international operations allows for planning at higher levels while still following the same business process used by the rest of the company.
Cognira successfully installed the retailer’s MFP system, which led to a better user experience, reduced complexity and the ability to address new business needs. The retailer has achieved the following significant improvements as a result:
