AI refers to machine learning and advanced analytics that can independently learn from past decisions and adapt to optimize results. An easy way to understand AI is the ability for a computer to perform tasks that typically require human effort.

However, the only way for AI to be effective is if it is taught by a human with extensive knowledge of the topic at hand. For example, if you are attempting to automate the supply chain process, the human teaching the AI needs to understand the flow of goods and services, inventory and fulfillment process, etc.

It’s important to note that AI is essentially making the computer do something that humans currently do better!