Out with the old in with omnichannel fulfillment Multi-channel fulfillment strategies aren’t cutting it anymore. Instead, retailers need to invest in an omnichannel fulfillment strategy to stay ahead of their competition. By Meg Galgano, Senior Director Product Management Over the last few years, consumers have put pressure on retailers to have flexibility and provide more

How the Supply Chain Stole Christmas The rush to start Christmas shopping came much earlier this year. Many consumers started working on their family and friends Christmas lists in early September to ensure they not only get the presents before they sell out, but that they also arrive on time. Why, you may ask? We’re

Efficient customer order routing Overview Efficient and reliable routing of customer orders is critical in today’s retailing environment. Even in one of the largest and most efficient supply networks, Amazon, shipment costs are 14% of retail sales. That’s a big number, and for most retailers who are not at the scale of Amazon, those costs

What’s going on in the last mile? A look at how Kroger, Target, and Home Depot are adjusting their supply chains to meet customers’ omni-channel fulfillment needs Overview Free two day delivery and grocery pickup are quickly becoming customers’ ‘standard’ delivery expectations. However, customers’ expectations won’t stop there as more and more retailers figure out