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Day 3 @ NRF | Burning Questions & Key Takeaways
Day 3 @ NRF | Burning Questions& Key Takeaways And just like that…we wrap up the NRF 2022 blog series with our day 3 recap!
January 21, 2022
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Day one at NRF 2022 was a huge success and we couldn’t wait for a fun-filled day two!
In today’s recap blog, discover two of our favorite keynote sessions and our thoughts on the retail topics.
Marvin Ellison, Lowe’s Chairman and CEO discusses how the home improvement retailer will accelerate their business transformation.
At the beginning of the session, CEO Marvin Ellison highlighted how Lowe’s over the last 3.5 years has adopted a more modern approach both internally and externally. Previously, the company didn’t leverage stores very well, the IT infrastructure was poor, and they were not able to measure productivity.
Ellison identified 4 things that Lowe’s needed to implement:
To make this happen? Lowe’s needed capital investment and a solid strategy to support these goals.
We loved this keynote session as it showcased the importance of utilizing modern technology and strategies to drive customer satisfaction.
Long gone are the days of using outdated systems and processes, but instead, really tapping into efficiency and automation. Likewise, making retail a streamlined process whether online or in-store is proving to be essential for success.
Shash Anand, VP Product Strategy at SOTI provided 3 IT retail tech headaches and advice on how to tackle these problems.
Solution: Utilize rapid app development tools where there is no coding needed.
Solution: Create one solution for multiple tools and collect data before the issue arises.
Solution: Utilize technology to automate the process for simple service tickets and create a solid support workflow.
This keynote session, though basic, is essential. In today’s world, it is vital to automate and create a more streamlined process for everything from development to support.
We could not agree more with SOTI– it’s time to make processes less time-consuming and embrace advanced technology.
Cognira is the leading artificial intelligence solutions provider for retailers. Cognira is passionate about helping retailers unlock valuable, transformative business insights from their data.
We know retail. We love data.
To learn more, check out our website at cognira.com or contact us today to get started.
Day 3 @ NRF | Burning Questions& Key Takeaways And just like that…we wrap up the NRF 2022 blog series with our day 3 recap!
The world’s largest retail trade show, NRF 2024, has kicked off! 🥳 Over 800 exhibitors, 40,000 attendees, and a plethora of sessions covering green
Founded by experienced data scientists and retail experts, Cognira is the leading artificial intelligence solutions provider.