The Pressure is on – Why Retailers Need to Take Action on Green Retailing

Why Retailers Need to Take Action on Green Retailing cover

Sustainability, a topic that has long been discussed, is becoming one of the most important strategic priorities for retailers.


Consumers over the years have become more and more conscious of their environmental footprint, and are now expecting retailers to adopt the same mindset. This growing responsibility has forced retailers to rethink how they produce and deliver their products, a term is now known as Green Retailing.


Throughout this blog, discover what green retailing is, why retailers should adopt this strategy, and the positive impact advanced technology can have on sustainable strategies.

Table of Contents

What is Green Retailing?

In a nutshell, green retailing is when a retail company puts environmentally friendly practices into action. For example, this could involve selling and utilizing green products, or reducing paper and plastic wastage at checkout.

Why invest in Green Retailing?

We have seen a rise in environmental activists from all across the globe– whether they are young climate justice activists like Greta Thunberg, green politicians, celebrated actors like Leonardo DiCaprio, or even social media influencers, their voices have made an impact on environmental awareness such as overconsumption, fast fashion, and greenwashing.


These activists, along with many nonprofit organizations, have influenced consumers to shop differently. And as we know…whenever there is a shift in consumer behavior, retailers are encouraged to act on it.


However, consumers have been making bold efforts to protect the environment since 2017, and many retailers have made little to no changes. What retailers have failed to see is the positive impact it can have on their business.

According to a study conducted by Cone Communications:

  • 87% of customers are confessing that they will purchase a product because a company advocated for an issue they cared about
  • 76% of customers will refuse to purchase a company’s products or services upon learning it supported an issue contrary to their beliefs

How Green Retail Strategies can Involve the Entire Retail Chain

Green retail strategies aren’t limited to just packaging and distribution. It has the potential to impact all areas of the retail business including manufacturing, supply chain management, promotional and marketing strategies, and even consumer experience.


Here are different ways retailers can implement green retail strategies:

Selection of Products

Product Packaging

Green Transportation and Logistics

Recycling Programs

Green Point of Purchases

Clean Energy Usage

Dispose of waste properly

Selection of Products

Product Packaging

Green Transportation and Logistics

Recycling Programs

Green Point of Purchases

Clean Energy Usage

Dispose of waste properly

  • Selection of products: Choosing to sell green products that are proven to be sustainable and eco-friendly by manufacturing brands.
    For example, Walmart obliges its suppliers to complete a score sheet that details how environmentally friendly their goods are.
  • Product packaging: As an alternative to plastic bags, there are several eco-friendly packaging options.
    Kroger has declared its new strategy of reducing overall packaging within all of its retail stores with the long-term goal of transforming all of its packaging into a 100% recyclable.
    Zara, a global leader in fast fashion, now ships online orders in 100% recycled cartons made from store boxes. By 2025, they intend to have zero waste in their shops, offices, and logistics facilities.
  • Green Transportation and Logistics: Multiple retailers are currently testing out safer alternatives for the environment instead of the old-fashioned combustive vehicles used.
    UPS has been investing in eco-trucks that use less fuel, produce fewer emissions, and maintain high levels of safety.
  • Recycling Programs: Going green requires recycling waste and taking in consumer waste. Many POS retailers will offer discounts and freebies in exchange for your used items or empty containers.
    For example, H&M encourages its customers to bring any clothing with no regards to its brand or condition to be offered a free coupon to use for future transactions.
  • Green Point of Purchases: As consumers become more environmentally conscious, they expect brands to not only offer “green” products but also to make their stores eco-friendly.
    You can be sustainable in designing your store’s interiors and your displays by using natural and recyclable materials especially when it comes to promotional materials of the stores that are temporarily used for seasonal campaigns.
  • Clean Energy Usage: Change your energy provider to one that uses solar, wind, or hydrothermal energy instead of one that uses fossil fuels.
    Even better, if possible, try to add solar panels to power your retail outlet and alleviate your dependence on the power grid. They are simple to install, can save you a significant amount of energy, and decrease your expenses. You and the environment benefit equally from this.
  • Dispose of waste properly: For retail businesses, waste is a major issue, especially for food and beverage establishments. Establishing a proper and concise waste management process will help you reduce resource waste.
    There are a variety of strategies that retailers choose from to reduce or even eliminate their waste. We will be talking later in the blog about one of these most prominent strategies, which is leveraging AI to minimize waste.

While these initiatives may require substantial investment and transition, it’s crucial to keep in mind that the concept of sustainability can also be achieved through more manageable, smaller initiatives.

 

The important thing is that each retail brand recognizes its obligation to develop an environmentally friendly strategy that works for its company and enables them to advance both now and in the future.

Our Advice to Retailers- The Do’s and Don’ts of Green Retailing

Don’t: Walk into the trap of greenwashing

Before you go ahead and implement green retail strategies, it’s important to avoid greenwashing.


Companies that greenwash present themselves (intentionally or unintentionally) as greener or more sustainable than they truly are. They can achieve this by making unsupported, untrue, or erroneous claims. Or by simply omitting important details and focusing on the meager sustainable actions they take—like using environmentally friendly packaging or initiating a sustainable line while still overproducing—instead of the larger, more important issues.

 

According to a recent survey from Genomatica, Customers are alert for “greenwashing” in the retail sector, particularly in the clothing market:

  • 88% of consumers don’t immediately trust brands that say they’re sustainable.
  • Half (51%) believe “greenwashing” is common in the fashion industry.
Despite their skepticism, customers still insist on buying greener products. However, they now want brands to put in the effort to make sustainable decisions simpler and clearer for them:
  • 55% want clothing brands to help them understand how their products are more sustainable than alternatives.
  • 38% say clearer information about sustainability features would make them want to purchase sustainable clothing.

Do: Leverage AI

To further succeed with a green retail strategy, we recommend tapping in to AI and ML technologies for improved planning and execution. By using advanced technology, retailers can more accurately estimate future demand and analyze costs and possibilities more thoroughly. This covers all areas of the retail business: merchandising, distribution, sales, logistics, and warehousing, as well as supplies and production.

How advanced technology can improve sustainability efforts:

 

  • Cutting Unnecessary Inventory: By using more accurate forecasts, retailers can cut back on unnecessary manufacturing and purchases.
  • Optimize Supply-flow: Utilize ML-generated solutions to reduce the number of containers in the water and the number of vehicles on the road in order to dramatically reduce the carbon footprint.
  • Adjust Order Processing: By employing local stores as product delivery sites, merchants may proactively move goods to the locations where it is needed to complete all orders.
  • Minimize waste: Retailers should deliver returns to areas where there is a good chance they will be resold in order to drastically reduce the amount of time items waste in landfills after failing to find a buyer.

Today, there are many solution providers that serve to capture the most significant financial opportunity for retailers, whether they focus within supply chain, merchandising, operations, etc. Take for instance, within the merchandising space there is a need for effective promotion management.


A promotion management solution provides data-driven insights by processing all the data, running forecasts on different promotion attributes, and concentrating on the right combination of promotion attributes to meet the desired outcomes. With the amount of clarity a promotion solution can provide, retailers can expect to optimize supply flow, adjust order processing, and cut down on waste.


At Cognira, our PromoAI Solution helps retailers reduce up to 25% of their waste and save on inventory.


Retailers can contribute to a greener planet and will likely see results in their key performance metrics that are optimized as well (KPIs). The outcomes of the green retailing measures could be more sales, healthier margins, lower inventory costs, and more automation.
Furthermore, today’s consumers demand more from their favorite brands than just high-quality goods; many of them want to see these businesses stand with them in unison for a future they trust in.

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